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Mark_Urwiller7714
Participant
December 31, 2024
Answered

Want to change plan from paid monthly to annually.

  • December 31, 2024
  • 1 reply
  • 443 views

I have seen all the other posts regarding this.  I go to "manage plan"  When I click it I get only one option - end plan.  I don't want to do that.  I have seen it say to try again in 24 hours.  I have tried over several days - no change.  I want to avoid the new price increase by paying once a year.  I don't see any other way to contact someone for help.  Help!

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Correct answer Amal.

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Please go through the help page https://adobe.ly/4fGxo8I and see if that works. 

 

If it still doesn't work, please try to reach out to our billing team here https://adobe.ly/4fI6BsN and click on the dotted icon in the lower right corner to start the process. 

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
December 31, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Please go through the help page https://adobe.ly/4fGxo8I and see if that works. 

 

If it still doesn't work, please try to reach out to our billing team here https://adobe.ly/4fI6BsN and click on the dotted icon in the lower right corner to start the process. 

 

 

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