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Participant
December 31, 2024
Answered

Want to change plan from paid monthly to annually.

  • December 31, 2024
  • 1 reply
  • 463 views

I have seen all the other posts regarding this.  I go to "manage plan"  When I click it I get only one option - end plan.  I don't want to do that.  I have seen it say to try again in 24 hours.  I have tried over several days - no change.  I want to avoid the new price increase by paying once a year.  I don't see any other way to contact someone for help.  Help!

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Correct answer Amal.

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Please go through the help page https://adobe.ly/4fGxo8I and see if that works. 

 

If it still doesn't work, please try to reach out to our billing team here https://adobe.ly/4fI6BsN and click on the dotted icon in the lower right corner to start the process. 

 

 

1 reply

Amal.
Amal.Correct answer
Legend
December 31, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Please go through the help page https://adobe.ly/4fGxo8I and see if that works. 

 

If it still doesn't work, please try to reach out to our billing team here https://adobe.ly/4fI6BsN and click on the dotted icon in the lower right corner to start the process.