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Anonymous
Jan 16, 2023 8:52 PM UTC
Question

Web Form Tab Order

Hi Adobe Community,

 

I'm trying to publish a webform. I spent quite a while manuarlly reordering the tab order in Acrobat. However, when I upload to a web form, all of the tab orders have been reset to default values. Is there a known way to resolve this? If so, please share. Thanks, in advance!

    7 replies

    SI_MSD7
    Inspiring
    Mar 13, 2025 7:33 PM UTC

    Still an issue as of March 18, 2025! Manually setting the desired tab order in Acrobat is painful enough only to have it default to left-to-right as a web form and no way of changing it. This REALLY needs to be fixed.

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      Meenakshi_Negi
      Meenakshi_Negi
      Legend
      Jul 18, 2025 3:03 PM UTC

      Hi SI_MSD7,

       

      Thank you for reaching out, and sorry about the trouble caused.

       

      This is the designed behavior. Acrobat Sign handles the form differently. It detects only the form fields, not the order in which they are added. 

      Please share your suggestion with the team via the following page: https://adobe.ly/4nU7fZu. 

       

      Thanks,

      Meenakshi

       

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      Jacob Stoltz Graphic Art
      Participant
      Jan 30, 2023 6:37 PM UTC

      I am having this same problem. Created a PDF form in InDesign, exported as Interactive PDF, manually set tab order in Acrobat Pro, and it works fine in Acrobat. But once I select E-Sign>Create a Web Form, go through that process, and open the form in a browser (tried Chrome and Edge), then the tab order defaults back to left-to-right by row. 

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        Anonymous
        Apr 17, 2024 11:04 PM UTC

        I have not been able to find a fix or workaround for this issue. I've found some other threads dating back to 2018. It is apparently a known issue that has gone unresolved by Adobe. 

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          try67
          Community Expert
          try67Community Expert
          Community Expert
          Jan 16, 2023 10:59 PM UTC

          What do you mean by "web form", exactly? Is it still a PDF file, only shown inside a browser, or is it converted to another format? If the former, what app/plugin is used to view the file? If the latter, what format?

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          Anonymous
          Apr 17, 2024 11:07 PM UTC

          Apologies for the delay in getting back to you. By webform, I mean the web form option offered by Adobe Sign, which is included in my Acrobat Pro subscription. I created an Adobe Sign template from my uploaded PDF created in Acrobat. Unfortunately, calculated fields do not convert so I had to write new formulas to fit within the restrictions of Adobe Sign calculated fields. All components were created within Adobe products, so my thinking was that tab order should be preserved from what was set in Acrobat. 

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          Meenakshi_Negi
          Meenakshi_Negi
          Legend
          Apr 23, 2024 8:51 AM UTC

          Hi GRANTLY,

           

          Thank you for reaching out.

           

          Please let us know how the form was created. Could you please share the sample PDF form, which resets the fields when uploading the form to Acrobat Sign?

          It would be helpful if you could share the screen recording of how the tab order appears before and after uploading the document. It will help us understand the workflow and to provide correct information.  

           

          Thanks,

          Meenakshi

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