Web page converting stopped at page 812 and Acrobat Pro XI hang up

Forum|Forum|8 years ago
January 17, 2018
4 replies
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Web page converting stopped at page 812 and Acrobat Pro XI hang up - only closing button accessible. File could not be saved.

1. Is thre any temporary folder which I can access the file when Adobe hang up.

2. Why does is top without failure description?

3. How can I convert the required page

Link can be presented in direct contact.

This topic has been closed for replies.

Correct answer Test Screen Name

1. No

2. Maybe a bug, or run out of memory

3. Simplify or try later Acrobat. What exact version do you have?

Dov Isaacs

Legend

One thing that hasn't been mentioned here is the platform. Is the problem being encountered on Windows or MacOS?

There is indeed a known problem with web capture with Acrobat on Windows related to running out of memory. Acrobat under Windows is a 32-bit application and thus, as indicated by Aandi Inston, is limited to something around 3 gigabytes of total address space, regardless of how memory your system has installed and even if you are running 64-bit Windows. The application is restricted to the address space limitations of 32-bit applications.

This of course is one possibility. Conceivably there is something funky in the HTML and CSS on page 812 that triggers a bug.

- Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

martinp57916400Author

Participant

yes you are right using win 10 64bit

for error search i Must know which Page has the failure but is not shown

T

Test Screen Name

Legend

" I can not believe that an update of the Software will close this issue" What would you suggest as an alternative, if you can't believe Adobe will fix it?

T

Test Screen Name

Legend

Acrobat can only use 2-3GB so it can run out. You cannot increase this. You can use Task Manager to see if it happening.

That‘s the final Acrobat XI but it is out of support, did you try the latest? There are many changes to web support.