Participating Frequently

Question

website/email links in pdf not working properly

Forum|Forum|14 years ago
March 14, 2012
4 replies
33227 views

Just printed a pdf file from word 2010. None of the links are working. When highlighting, the text is treated as blocks rather then lines. Link regain functionality for a moment after being highlighted in this strange manner. Creating a pdf directly through word eliminates this problem. Any ideas on why this is happening?

Thanks,

Alice

This topic has been closed for replies.

hcotto

Participant

Hey I'm sure you probably got this fixed. But I was having this same issue. Saving as PDF was not making my links clickable. Saving the document as a web page and then saving it as a PDF did make the links clickable but then the formatting was all off.

I found the solution on another site.

Instead of "saving" as PDF, instead EXPORT as PDF.

File->Export->Create PDF/XPS Document

That worked for me. Hope it helps.

aepstein83Author

Participating Frequently

thanks for all the explanations - it's still a bit strange that out of no where adobe did not recognize a single/link or e-mail address, where previously I have never had that problem.

Thanks,

Alice

B

Bill12

Inspiring

When I looked at your PDF in AA8 (I did not try my AA9), I saw the links, but had no link capability. It may do with the settings I have in Acrobat. So you might want to look for the same option in your version. There is a setting under the General preferences that asks to create links from general URLs. Mine is checked, but I still do not see the links in your PDF. I can add a link and they show up. Anyway, that is just to let you know what I found. It may be that I have to close the PDF and reopen to get the links active. The link I had added in text (not as an actual link), did show up when I closed and reopened. The link I added had http:// added to the link of your text. It may be that is what is missing for your work. Basically, it is not a URL without the http part.

You might also be a bit careful about using spaces in your file names that you use. They downloaded in my browser as %20 to give a proper URL link. This bit of using spaces is not a standard URL and has been an outgrowth of MS sloppy approach to HTML. If you want the space, I suggest you change the space to an under bar "_". That is just a bit of observation and not an issue with the link question. Hope I helped some.

aepstein83Author

Participating Frequently

I've already tried what you suggested... hasn't helped. I have http:// in two of the original addresses - it doesn't seem to make a difference. E-mail link isn't working either, though there should be no problem recognizing that as a link. Again, this is the first time I have had this problem and in other documents all links (http:// or not, email or web) seem to work just fine.

Thanks for the help though,

Alice

Bernd Alheit

Community Expert

In Word use Convert to Adobe PDF.

aepstein83Author

Participating Frequently

I did that, I'm curious about why it doesn't work when printing to PDF. I've been having issued with the new version of Adobe ever since it was installed. I can come with workarounds, just prefer to fix the problem at the source.

Bernd Alheit

Community Expert

Printing to Adobe PDF doesn't create links in the PDF documents.

A

Anonymous

Got a sample PDF that is posted somewhere that demonstrates the behavior?

aepstein83Author

Participating Frequently

Sabian - here's the file that's causing trouble.

http://www.firstanalysis.com/webfiles/BankingNewsletter/External%20Files/DataSphere%20Press%20Release.pdf

Thanks,

Alice

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