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M
mikkel9310
Participant
February 11, 2020
Question

Weird jibberish characters in PDF

  • February 11, 2020
  • 4 replies
  • 23398 views

I know there has been a lot of talk about this topic. BUT -


Why is it, that I have two similar PCs in my office - both run standard windows 10, and acrobat pro dc.

 

But on one of them some PDFs looks like jibberish - weird characters that don't make any sense.
It's not just from one source, that the PDFs are unreadable. 
Someone wrote that it was generated from companies using "not-adobe" programs to create their PDF, but thats not the case, since I have two PCs where one can read the PDFs and the other can't.

 

What is the solution - there has got to be one!

    4 replies

    JR Boulay
    Community Expert
    JR BoulayCommunity Expert
    Community Expert
    March 30, 2021

    Please, share a sample file otherwise we can only play guessing games.

    https://helpx.adobe.com/acrobat/using/sharing-pdfs.html

    Acrobate du PDF, InDesigner et Photoshopographe
      Dov Isaacs
      Dov Isaacs
      Legend
      March 30, 2021

      Most strongly agree. In order to provide anything other than a WAG (wild-assed guess) as to what is going, we need to see one or more sample files exhibiting the problem so that we can investigate exactly what the problem is.

       

      There are a number of issues that could cause these problems. Generally, these issues revolve around either (1) unembedded fonts (yes, not embedding a font saves a few bytes of disk space, but the problems that can be encountered, oy!, (2) either missing or improper mapping tables for the fonts, or (3) both.

       

      - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
      J
      jans81523976
      Participant
      March 29, 2021

      Same here 😕😕 any solutions?

      thanks

      JR Boulay
      Community Expert
      JR BoulayCommunity Expert
      Community Expert
      February 11, 2020

      Be sure that this setting is the same on both:

       

      Acrobate du PDF, InDesigner et Photoshopographe
        M
        mikkel9310Author
        Participant
        February 11, 2020

        It is - but still just jibberish

          B
          Błażej5FA2
          Participant
          February 25, 2021

          Hey, did you manage to solve this one? It started on my PC as well 😕😕

          JR Boulay
          Community Expert
          JR BoulayCommunity Expert
          Community Expert
          February 11, 2020

          I guess a font issue.

          Be sure that your 2 PCs uses the same.

          Acrobate du PDF, InDesigner et Photoshopographe
          M
          mikkel9310Author
          Participant
          February 11, 2020

          The thing is, they are both standard PCs with Windows 10 - no alterations at all - so basically the same. 
          If there is fonts missing on one PC, they should be missing on the other two - and which fonts should be missing?
          I mean, this is Adobe we're talking about. I (and others) should not have this problem!

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