Skip to main content
Participant
April 7, 2020
Question

What am I doing wrong in Adobe PDF printing of files

  • April 7, 2020
  • 2 replies
  • 850 views

When I try to print a file to pdf format, this is the end product from printing a file from the internet. What am I doing wrong?

This topic has been closed for replies.

2 replies

Ufuoma38344732fnzu
Participant
June 30, 2024

hello

good morning
ls_rbls
Community Expert
Community Expert
April 7, 2020

Hi,

 

To find out what is going on with this file you need to open the Accessibility Tool and perform an accessibility check.

 

You will notice that a few things won't pass some of the tests of the Accessibility check. 

 

As I downloaded the file and performed the Accessibility checked, I noticed that all the data is there intact. But I am stuck trying to repair the tags. And I am not able to delete the alternate text used in the object structure of the nested tag elements.

 

Have you been able to use the Accessibility Repair Workflow successfully before?

 

See the guide here: https://www.adobe.com/accessibility/products/acrobat/using-acrobat-pro-accessibility-checker.html

 

I am doing something worng OR your PDF alternate text may not be repairable and you may have to create a new PDF without customized text and using an updated version of the Acrobat Distiller (this is actually one of the tips that you will find in the links below). 

 

I followed the Adobe guidance from here: https://helpx.adobe.com/acrobat/using/create-verify-pdf-accessibility.html?trackingid=KACNN#fix_accessibility_issues 

 

Specifically I am stuck trying to figure out how to follow through with the steps  found the section below:

 

" NESTED ALTERNATE TEXT
Screen readers don't read the alternate text for nested elements. Therefore, don't apply alternate text to nested elements.

To remove alternate text from nested elements, do the following:

Choose View > Show/Hide > Navigation Panes > Tags.
Right-click (Windows) or Ctrl-click (Mac OS) a nested element in the Tags panel and choose Properties from the context menu.
Remove both the Alternate Text and the text to which it's applied from the Object Properties dialog box, and then click Close. "

 

 Check also here  https://helpx.adobe.com/acrobat/using/editing-document-structure-content-tags.html#add_alternate_text_and_supplementary_information_to_tags

 

I am linking here for you the URL that contain all the training guides for Adobe Acrobat Accessibility: https://www.adobe.com/accessibility/products/acrobat/training.html

 

Let me know if any of these resources was useful to you.

 

NOTE: for future reference, if I were you I wouldn't share a PDF that contains Personally Identifiable Information from other people, like addresses and contact numbers.  Due to an increase in scammers that constantly lurks these forums, I strongly encourage you to remove the shared link that you posted for that file. You can get help here in the forums if you  ask for an Adobe Community Professional , an Adobe Most Valuable Participant, or an Adobe staff member to assist you via private message. Also  you can password protect the link and set an expiration access time to the file, and only share that password to the person who will assist you with troubleshooting the PDF.