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Participant
August 1, 2024
Question

When disabling cloud storage via registry or GPO it breaks Fill & Sign

  • August 1, 2024
  • 1 reply
  • 1249 views

Hi, this is a beaten subject, multiples hits on the requirement to disable Adobe Cloud and yet zero support from Adobe, just spent 3 hours on a phone with Adobe support oh my oh my.

 

Thank you for multiple posters on this board - this is how I found feature lockdown information via windows registry, the keys bToggleDocumentCloud and bToggleSendAndTrack

 

This accomplishes exactly what I want - it removes the cloud icon from the interface and does not allow users to save file to Adobe cloud - perfect! But it breaks "Fill and Sign” because Acrobat stores signatures in cloud - now when cloud integration is blocked I can not create/use signature to sign a document. 

 

How can I configure Acrobat to store signature locally? I can use a key bToggleFSSSignatureSaving to stop Acrobat from saving signature - but this creates a problem for the user, every time user wants to sign a document a new signature needs to be created. 

 

Is there a registry key that will force Acrobat to keep all files (config/signature/etc) locally?

 

I'm deploying multiple workstation with Acrobat installed - looking to centralized solution using GPO or registry settings.

 

Thank you!

1 reply

S_S
Community Manager
Community Manager
January 20, 2025

Hi @William37742717fxer,

 

Hope you are doing well. Thanks for writing in!

 

In such situations, we would suggest asking users to save a png file with transparency on their local systems to use for further instances.

 

-Souvik