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Inspiring
September 4, 2026
Question

When I try to sign or fill in a fillable form, when I touch the field, a comment box pops up and records to the box, not the field. I can delete the comment box, but I do not know how to get rid of the issue. Help greatly appreciated.

  • September 4, 2026
  • 2 replies
  • 20 views

When I try to sign or fill in a fillable form, when I touch the field, a comment box pops up and records to the box, not the field. I can delete the comment box, but I do not know how to get rid of the issue. Help greatly appreciated.

    2 replies

    Karl Heinz  Kremer
    Community Expert
    Community Expert
    September 4, 2026

    Is this happening with all fillable PDF documents? If not, is this form publicly available on the internet so that we can take a look? 

    Inspiring
    September 4, 2026

    It isn’t a public form in this case - it is a contract where I needed to fill in the date, place and my signature. But it has happened with other documents. This is fairly recent. I have been using Acrobat for eons, but haven come across this before. Interestingly, I have also seen a change in Word - not consistently but on occasion when I open a new document, there is, on the side of the page, an icon for comments. I rather wonder if it is linked to the AI enhancments that are running rampant through our apps now.