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byronc42133201
Participant
September 19, 2018
Question

when I try to use acrobat pro i get this on my mac.

  • September 19, 2018
  • 5 replies
  • 838 views

Exit Code: 7

Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW006 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Adobe Acrobat DC 18.11.20055.0 Acrobat DC/Acrobat DC Installer.pkg_18.011.20055 -----------

ERROR: DW006: Apple Package failed to install successfully.

ERROR: DW003: Third party payload installer Acrobat DC/Acrobat DC Installer.pkg failed with exit code: 1

-------------------------------------------------------------------------------------

This topic has been closed for replies.

5 replies

sorcerer2020
Known Participant
July 21, 2019
  • Finder -> Go -> Go to folder and enter /etc/sudoers and push Go button. Highlight the file "sudoers" -> click on "Get Info" -> unlock the padlock at the bottom right, and change permissions to: System: Read & Write;  Wheel: Read Only;  Everyone: Read Only. (My settings were all "Read & Write"). Lock the padlock and close the Info box.
Inspiring
September 19, 2018

What model Mac and what OS version?

Bani Verma
Legend
September 19, 2018

Moving this query to the correct forum Installing, Updating, & Subscribing to Acrobat .

Kanikas
Legend
September 19, 2018
John T Smith
Community Expert
Community Expert
September 19, 2018