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Participant
March 5, 2024
Question

When opening several pdfs it skips every other pdf

  • March 5, 2024
  • 2 replies
  • 628 views

This has been a big headache....any suggestions.  I have to open several pdfs (in Adobe [professional]) to do entry verifications.  I know there is a limit but I am less than the limit each time I open and it is not working as it opens every other pdf in my list.  I have recently been upgraded to windows 11 (it was happening in 10 also since the end of Jan beginning of Feb).  I believe the University is in the cloud version as Adobe is an app.  My ability to do my job efficiently is not possible with this issue.  Any ideas suggestions would be greatly appreciated.  Thank you, Judith

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2 replies

Participant
April 15, 2024

Did you find a resolution to this issue? Same thing happens. I open 33 PDFs. Watch them open and verify they are open. Then, when I start to work through verifying the details on each PDF in order of their opening, every other one is missing - even after verifying all of them were originally opened. Frustrating!

Participant
April 15, 2024
I have not found an issue and anything that the Office of Technology has
provided has not worked either.

I am hoping that the Adobe team will take a look at this and give some
recommendations as this is very frustrating.


Respectfully,

Judith
Abambo
Community Expert
Community Expert
March 11, 2024

You should check with your university's IT support on this.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
March 11, 2024
Thank you for your email.

I did start with OT. Hoping someone else may have run into this issue and
can assist or an Adobe tech with some insight might respond. As I stated
earlier, this makes it hard to do check run verification which is opening
over 400 pdfs throughout the day to verify. This has worked fine for over
two years and then in the last few months has been an issue.

Respectfully,

Judith
Abambo
Community Expert
Community Expert
March 11, 2024

What is your OS and version. What is your Acrobat and version.

ABAMBO | Hard- and Software Engineer | Photographer