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Copple Rockey
Participant
February 2, 2018
Question

When printing out an email why don't the attachments come with it?

  • February 2, 2018
  • 2 replies
  • 859 views

When I try to print an email from Outlook (desktop)to Adobe pdf. Why don't the attachments that are in the email come with it?

Message was edited by: Brian Henderson

This topic has been closed for replies.

2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
February 4, 2018

I never have the attachements print with the e-mail when printing an e-mail. Why should this work with printing aganst Acrobat PDF?

That is not an Acrobat functionallity but a Windows Outlook limitation.

ABAMBO | Hard- and Software Engineer | Photographer
Adorobat
Adorobat
Participating Frequently
February 2, 2018

Hi CRMS,

You may try converting email to pdf using "Convert to Adobe PDF" option and see if that helps. Right-click on one of the email > convert to Adobe PDF. Once converted, click paper clip icon in the left-hand panel to view the file attachment. To open the file, right-click > open attachment. Below is the screenshot:

Let us know if you need any help.

Shivam

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