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M
Michael26094461q9jl
Participant
September 13, 2022
Question

When saving as PDF from Microsoft Word, hyperlinks on first page are missing.

  • September 13, 2022
  • 1 reply
  • 820 views

Adobe Acrobat Standard version 22.002.20212.0

Microsoft Word 365 version 2208 (Build 15601.200888 Click-to-Run)

When saving a document as PDF, hyperlinks do not carry over on Page 1.  Other hyperlinks on the document carry over.  This issue is affecting several users.  We have tried the EXPORT option, as well as Print to PDF, and also changed options when saving without success.

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1 reply

J
Jason26703274lfjy
Participant
October 20, 2022

I'm having the same issue. I've tried a number of settings in both Word and Acrobat and the issue persists. 

J
Jason26703274lfjy
Participant
October 20, 2022

By experimenting, I've found that the issue only affects 2- and 3-page documents. Links convert fine for 1-page documents and for any documents with 4 or more pages.

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