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Karissa5E82
Participant
June 17, 2023
Question

When using Adobe Sign, radio buttons with the same group and choice wont mark simultaneously.

  • June 17, 2023
  • 1 reply
  • 578 views

Hello, 

 

I created a form with an english version on the left and Spanish version on the right. The content is the same on both sides just translated. We have several radio button sections where i would like to select the radio button on one side and have that shared radio button on the other side select as well. 
I checked the box in the settings to make this happen. 

In forms, it is working as expected. When I move the form into adobe sign this feature seems to be disabled and it treats the two sides as one group but different choices so i can only select one or the other. 
Is this fixable?

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    1 reply

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    June 17, 2023

    Hi @Karissa5E82 ,

     

    I am unsure if employing Adobe Sign to share this type of PDF is the best workflow at this time.

     

    There are some PDF objects and elements that are dependent of the core Acrobat JavaScript interpreter which doesn't seem to render properly when the same PDF document is shared with other users through the Adobe Sign platform (but this is just a personal observation based on other community users that are reporting similar issues in these support forums).

     

    In which case, in order to maintain integrity with the PDF experience that you want to give to your audience, it is better if you just continue to share the PDF  file via email attachment or through the Document Cloud.

     

     

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