Skip to main content
M
marcys45429603
Participant
July 9, 2019
Question

Where are my files?

  • July 9, 2019
  • 2 replies
  • 712 views

Just spent 4 hours on a job app and can't find the file?

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
July 9, 2019

I don't understand what you mean by "in progress". Do you mean you didn't save it?

M
marcys45429603Author
Participant
July 10, 2019

I hit the DONE option when I was done. In fact I hit DONE twice and entered

the email of the person I was sending the document to. The file is gone and

I am so furious, it was a whole day's work lost. Everything is needlessly

complicated and I have been trying for hours to get any tech support. All

around, pretty terrible showing.

On Tue, Jul 9, 2019 at 3:04 PM Test Screen Name <forums_noreply@adobe.com>

AkanchhaS8194121
AkanchhaS8194121
Legend
July 10, 2019

Hey Marcys,

Looking at the description given above, I believe you have shared the document for signature using Adobe Sign feature?

For the document shared via Adobe Acrobat desktop application, you can go through the instructions given here: Send documents for signature, Adobe Acrobat

And for online Send documents for signature online . On the help page, you'll find the description about Send document for signature as well as Track agreement sent for signature.

I have been trying for hours to get any tech support.

Did you get in touch with chat support or phone? You can get in touch with the support team through this link: Adobe Help Center

Please follow the instructions given and let us know if this doesn't help.

Thanks,

Akanchha

T
Test Screen Name
Legend
July 9, 2019

Did you save it?

When you saved it, where did you put it?

M
marcys45429603Author
Participant
July 9, 2019

It was in progress and signed

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices