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Participant
April 30, 2017
Answered

where do i locate subscription serial number after purchase?

  • April 30, 2017
  • 3 replies
  • 1197 views

Where do I locate my subscription serial number after purchase?

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Correct answer Test Screen Name

Subscriptions do not have a serial number. They just work by signing in with your Adobe ID.

3 replies

kglad
Community Expert
Community Expert
April 30, 2017

creative cloud does not use a serial number and creative cloud subscribers to not have any serial numbers associated with their programs.  creative cloud subscribers use their adobe id to activate their programs.

download and install the creative cloud desktop app (after signing in with your adobe id - the same one you used to pay for your creative cloud subscription),  https://creative.adobe.com/products/creative-cloud

open the desktop app (a  shortcut will be on your desktop) > click apps and then select the programs you want to install.

the desktop app gives you access to cs6, cc, cc 2014 and cc 2015 apps.  and probably more in the future.

if you already have the cc desktop app and you need to refresh your adobe id, sign out and then back in to your cc desktop application using the same adobe id used to pay for your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Test Screen NameCorrect answer
Legend
April 30, 2017

Subscriptions do not have a serial number. They just work by signing in with your Adobe ID.

John T Smith
Community Expert
Community Expert
April 30, 2017

Go to https://accounts.adobe.com/ and click Plans & Products on the top bar

-then click VIEW YOUR PRODUCTS on the right to find a list of your programs and serial numbers