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NEED+HELP+ASAP
Participant
July 31, 2026
Question

Who do I call to make sure my debit card is not charged on someone else's account

  • July 31, 2026
  • 1 reply
  • 15 views

I used the free trail of Adobe awhile ago but somehow it didn't sign into my account the computer was signed into another persons account. I have absolutely no way of canceling this payment for a product I do not use. I don't even have a way to get a refund. Please help me.

That's not even my email my email is my name this is the second or third time this has happened. I'm literally so poor any dollar spent puts me at risk of not being able to afford rent or foor. Yes it's only $10 but every month and if other things like this happen it adds up and I could be down $100 by the end of the month. Please can someone help me.

    1 reply

    kanikas28368183
    Community Manager
    Community Manager
    August 3, 2026

    Hi, I hear you. To get the most accurate assistance with this issue, I’d recommend contacting our support team directly. They’ll be best placed to review your account and help you further. Link:https://adobe.ly/3U9PElK

    I hope you're able to get this resolved quickly. If there's anything else we can help with here, please feel free to let us know.


    Thanks
    ^KS