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Participant
Jul 1, 2025 5:04 AM UTC
Question

why adobe pro DC automatically converted to adobe acrobat reader?

why adobe acrobat pro DC automatically converted to adobe acrobat reader?

1 reply

Amal.
Legend
Jul 1, 2025 5:19 AM UTC

Hi there, 

 

Hope you are doing well and thanks for reaching out.

 

I have checked your Adobe account linked with the Adobe ID you are using and found that you have enterprise and personal profiles created under the same email. Please logout of the application and religion with the Same Adobe ID and using your enterprise profile as described here https://adobe.ly/4exyiFK and see if that works.

 

Let us know if you experience any trouble and need more help.

 

 

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