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marc-andreb08
Participant
March 16, 2017
Answered

Why can't Acrobat Dc standard&Pro print to network drives

  • March 16, 2017
  • 1 reply
  • 4453 views

I am a technical analyst junior for Public services and procurement Canada, we are in a Windows 7 environment and some clients using Acobat Dc standard & Pro version 2015.006.30119 have the problem that within office softwares like word, when trying to print toward our Adobe PDF converter we can save as to desktop no problems but we can't save to our Network drives while client with acrobat X can. Any hints about what could cause this, would it be in Acrobat Dc preferences ?

Thanks,

-Marc-André-

This topic has been closed for replies.
Correct answer marc-andreb08

Found the issue, if anyone else get this problem here is the answer that worked for us on both Standard & Pro version of Acrobat DC.

Turn off "Enable advanced printing features" for Adobe PDF
Printer by right clicking on the "Adobe PDF" printer and going
to "Printer Properties" "Advanced" Tab

1 reply

M
marc-andreb08AuthorCorrect answer
Participant
March 20, 2017

Found the issue, if anyone else get this problem here is the answer that worked for us on both Standard & Pro version of Acrobat DC.

Turn off "Enable advanced printing features" for Adobe PDF
Printer by right clicking on the "Adobe PDF" printer and going
to "Printer Properties" "Advanced" Tab

diane krausa53973289
diane krausa53973289
Participant
May 18, 2017

Thank you thank you thank you!!!

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