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LiquidFractal
Known Participant
November 15, 2022
Answered

Why can't I see my cloud PDFs in CC Desktop..or anywhere for that matter??

  • November 15, 2022
  • 1 reply
  • 1425 views

As a brand new Adobe CC user, I confess I'm confused.

 

I tried saving a test Adobe Acrobat PDF to my cloud storage, expecting it to be saved in the same "cloud" in which I've created folders to hold PS and ID files.  For some reason this isn't the case - my saved PDF isn't available anywhere - not in CC Desktop, not in C:\Users\[your name]\Creative Cloud Files - nowhere!'

 

I can still work with it in Acrobat, but for some reason saving it in the "cloud" means some nebulous, mysterious place I can't access outside Acrobat.  It's been enough of a struggle spending a LOT of time finding out which apps don't yet save to the Cloud like others, but I find this needlessly complex and confusing when I expected a uniform space (e.g. OneDrive) which held all my Acrobat files (as well as those of my other CC apps).

 

Am I missing something?  Any help would be much appreciated.  Thank you!

 

Correct answer Bernd Alheit

You can access the documents in a web browser:

https://acrobat.adobe.com/link/home/

 

1 reply

Bernd Alheit
Community Expert
Bernd AlheitCommunity ExpertCorrect answer
Community Expert
November 15, 2022

You can access the documents in a web browser:

https://acrobat.adobe.com/link/home/

 

LiquidFractal
Known Participant
November 15, 2022

@Bernd Alheit, I'm still confused as to why Adobe doesn't centralize all of this in the standard Cloud interface (and if there are reasons for this I'd be interested in hearing them), but this link definitely helps. Thank you for this!

Participating Frequently
November 6, 2025

I had the thought of doing that, but I still can't find it even in the web browser.