Why can't users save data in fillable form created in Adobe Acrobat X Pro?

I was filling out the form online( from IRS website). I tried to save it to my computer, but when I open the saved file, all data I input is gone. So I tried this: instead of click on the save icon, I click on print, in the Destination, i changed from the printer name to "Save as PDF", and save it on my desktop. When I open it, all data is saved in the form. But I wont be able to edit it though. But that;s fine to me.  So if anyone got same problem as me, try  this

I was originally under the impression that someone else made the file. If they did. they chose to submit in FDF. But maybe you made it. If you made it, look at the options under the submit action, as one option is the format to submit.

Adobe haven't changed anything. Sounds as if you've been lucky in the past.

1. The FDF file contains the file name or URL of the PDF that was filled in. So if you send it to yourself it always works. If you send it to someone else, and it's a file on your disk, not theirs, they can't do anything. Why are you sending an FDF?

2. Reader Enabling stops editing. It needs to be the last thing you do, because sometimes you can't take it off. You keep a copy before doing it. But you can try File > Save A Copy; that often manages to undo it.

The submit buttons does something special and specific, created by the form author as an action. It isn't the same as emailing the file. I recommend you try to save the file, and attach it to an email, for your tests. That will take the uncertainty out of it.

I missed your Dropbox link before. That seems to work, so I'm hoping this will be already familiar to someone. 

1. Since the form is public, please share the web address where we can find it. The picture of it is interesting, but we can't test it.

2. Please find out and tell us your end-user's exact symptoms, and the software they are using with version. Some software can save, some can't, and some messes it up. You'll need to know which so you can give good advice when you support your end users. Beware especially that people may have Reader but be using (often without knowing it) different software like a web browser, and they may struggle to give you a clear explanation of what they are doing. Dipomatically supporting them through the many questions can be an interesting challenge.

I'm having the same problem as your first poster -- Airdie Chamber

Could you look at my form as well, or at least point me in the right direction? I used to frequent this forum years ago and you gave me the best advice -- but now we upgraded the Adobe software and well, I'm back again! I'm at a loss as to how to give the form's recipient the ability to save the data. I started using the forum again early this week and the person who "assisted," was obtuse and RUDE, so I'm appealing to you to please share your expertise once again. It would be most appreciated.

The fillable form I'm using is Adobe Acrobat Pro, The reader is Adobe Acrobat Reader DC. The individual that I mailed the form to cannot save the data.

Here is an image of the form -- only 2 pages. Pretty simple -- I just need the recipient to be able to save the data. Again, this is just an image, I don't see a link for uploading the actual form. Thanks again in advance for any help you an provide.

Dropbox - Final_Financial_Report_CONACYT4.pdf  -- Here's a link to dropbox, I hope it works.

If you are using Adobe Acrobat X to make the form, set all the fields as you want them, then click  File, Save As, Reader Extended PDF, Enable Additional Features. The resulting PDF form can be saved when filled in, if opened in versions of Adobe Reader before XI.

I got this from StackOverflow and it is working

I have a website where I have used fillable forms for years.  Until the most recent update, users were able to fill out the form, click save and then save a copy of the completed form to their computers.

Since the latest update, now when they save the completed form, it saves a blank copy.

When creating the forms, I went to File - Save As Other - Reader Extended PDF - Enable More Tools

Doing this SHOULD allow them to complete the form and save it to their computers.

Please advise as to why this no longer works and/or how I can repair it.

Thank You!

‌Thank you so much for asking this question!

I am having the same problem with a number of non-technical users, who have used the  fillable forms successfully before. I can't have them go to various Adobe extended services and expect them to use that.   My users are all trying to fill out auction donation forms, with a very tight deadline.  They send them to the auction chair, after spending a long time filling them out, and their blank when the auction chair gets them

Having used these fillable forms, very successfully, for big events before, this is very frustrating!

Thank you for any formatting advice on my creation end, which will allow me to give simple directions to my  nonprofit club, users across all platforms, including Mac PC and Mobile.

Or should I just go use Google forms?

Thank you!