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T
TONI252902281kdt
Participant
July 18, 2022
Question

why does acrobat open automatically after printing a pdf file

  • July 18, 2022
  • 1 reply
  • 1279 views

good evening,

I have this problem that when you print a pdf file with the right button, acrobat opens automatically, and it's a problem, because I don't need it to open.

Do you know how I can make it NOT OPEN AUTOMATIC after printing pdf?

 

thank you

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
July 18, 2022

Hi Toni,

 

Thanks for reporting this to us.

If we understand the issue correctly, you get the Acrobat DC automatically opened in the background whenever you use the Quick Print Tool. Is that right?

 

Please share the following details:

1- Acrobat version. Open Acrobat>Help>About Acrobat

2- If you have started experiencing this issue after installing the latest patch, 22.001.20169, then Open Acrobat >help> Repair Installation (Windows only)

3- Check for Windows update (If any)

 

Thanks,

Akanchha 

R
ReDaHol
Participant
July 19, 2022

Hello Akanchha,

 

we have the same problem. When we right click on the PDF file in Outlook and click on Quick Print, the PDF file is printed and Acrobat is closed and reopens again.

 

We have installed the latest patch: 22.001.20169 and we are also on the latest Windows patch level.

 

Windows11/O365

 

A repair installation did not solve the problem.

 

Can you please give some advice? Thank you very much.

 

With kind regards,
Rene

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