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Participant
July 12, 2026
Answered

Why does microsoft print to pdf work better than acrobat? Hard to fathom why I'm paying for this.

  • July 12, 2026
  • 2 replies
  • 43 views

cannot print docx!

I do get an error log, super helpful but wish I could use the software that used to make life easier not the today adobe garbage.

    Correct answer Meenakshi0101

    Hi adobeblows,

     

    We are sorry to hear that you are experiencing an issue with Acrobat.

     

    When creating a PDF from your Word file, please try using the Acrobat ribbon in MS Word. You can follow the steps outlined here: Convert other file formats to PDFs. See if that helps.

     

    Additionally, could you please provide more details about what happens when you try to print to PDF using the Adobe PDF printer? Do you receive any error messages? If possible, sharing a video or a screenshot would greatly assist us in understanding the issue. Also, please let us know the version numbers of Acrobat and MS Word you are using.

     

    Let us know if you have any questions or need help.

     

    Thanks,

    Meenakshi

    2 replies

    Meenakshi0101
    Community Manager
    Meenakshi0101Community ManagerCorrect answer
    Community Manager
    July 13, 2026

    Hi adobeblows,

     

    We are sorry to hear that you are experiencing an issue with Acrobat.

     

    When creating a PDF from your Word file, please try using the Acrobat ribbon in MS Word. You can follow the steps outlined here: Convert other file formats to PDFs. See if that helps.

     

    Additionally, could you please provide more details about what happens when you try to print to PDF using the Adobe PDF printer? Do you receive any error messages? If possible, sharing a video or a screenshot would greatly assist us in understanding the issue. Also, please let us know the version numbers of Acrobat and MS Word you are using.

     

    Let us know if you have any questions or need help.

     

    Thanks,

    Meenakshi

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    July 12, 2026

    How are you trying to create the PDF using Acrobat?

    What program are you trying to create the PDF from?

    What type of PDF are you trying to create (that is, what you are going to do with the PDF)?

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    Participant
    July 13, 2026

    Trying to print from the MS Word, using adobe as the printer.

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    July 13, 2026

    Why not simply Save As a PDF directly from Word?

    Or use the Acrobat ribbon tab?

    David Creamer: Community Expert (ACI and ACE 1995-2023)