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Participant
July 5, 2018
Answered

Why have some of my drawing tools become shaded and unusable? (i.e. comment cloud)

  • July 5, 2018
  • 3 replies
  • 1042 views

I have lost the function of the cloud, draw a polygon, and draw connected lines. I'm on Acrobat Pro xi. Up until my computer was replaced a couple months ago I used these tools all the time. Is there a setting I'm missing?

Thanks,

Jake

This topic has been closed for replies.
Correct answer Allta Media

Try turning off the Touch-screen Preference to see if it corrects the issue. Edit > Preferences > General > Touch Mode > Never.

3 replies

staceym51778224
Participant
October 26, 2023

It work, thanks

 

Participant
July 6, 2018

Thanks so much! It was on auto-detect. Changing to "never" gave me back the functionality.

Allta Media
Community Expert
Allta MediaCommunity ExpertCorrect answer
Community Expert
July 6, 2018

Try turning off the Touch-screen Preference to see if it corrects the issue. Edit > Preferences > General > Touch Mode > Never.