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Participant
September 20, 2023
Question

why is adobe cursor long on fill boxes?

  • September 20, 2023
  • 1 reply
  • 288 views

Uploaded a form and why is Adobe Acrobat Pro showing a cursor long on text or check fill boxes?

This topic has been closed for replies.

1 reply

Amal.
Legend
September 20, 2023

Hi @MSgt Armando Ortiz USMC 

 

Hope you are doing well and thanks for reaching out.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

Have you started experiencing this issue recently after the update?

 

What is the version of the Acrobat DC you are using? To check the version, go to Help > About Acrobat and make sure you have the recent version 23.06.20320 installed. Go to Help > Check for updates and reboot the computer once.

Also, try to repair the installation from the help menu (Win Only) and see if that works.

 

You may also, try to recreate the PDF from the source file and see if that helps.

 

Let us know how it goes.

 

Regards

Amal