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Joe Needs Help
Joe Needs Help
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December 20, 2023
Question

Why is my "Page Labels" grayed out?

  • December 20, 2023
  • 1 reply
  • 356 views

I find most Adobe products maddening and non-intuitive to use, but Acrobat is the rare exception.  Notwithstanding, this one has me frustrated.  When I try to renumber my pages, my "Page Labels" is grayed out.  I have unprotected the document, but I still am running into this issue.  Any ideas?

 

Thanks!

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    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    December 21, 2023

    Hi @Joe Needs Help 

    Hope you are doing well and sorry to hear that

    Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

    What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.2042X  installed. Go to Help > Check for updates and reboot the computer once and see if that works.

     

    ~Amal

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