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K
kgriba
Participating Frequently
June 2, 2015
Answered

Will Adobe software work with the Windows 10 free upgrade being promoted?

  • June 2, 2015
  • 14 replies
  • 68473 views

I have posted this question on the Windows community forums but no answer yet...


I currently operate a PC with Windows 7 and have the option to upgrade to the new Windows 10 operating system, however, I am worried that my Adobe software will be negatively affected. The Get Windows 10 app let's one check to see if there will be any conflicts with already installed software, and the only conflict I am seeing thus far for my PC is with Norton Internet Security. Nevertheless, I'd really like some assurance that my investment in my Adobe software will remain intact.

Does anyone know if Adobe software will, or will not, be okay post Windows 10 upgrade?


Thanks,

Kristine


P.S. I'd prefer it if this question could be posted to a general Adobe forum, but I seem unable to do that.

This topic has been closed for replies.
Correct answer Dov Isaacs

On behalf of Adobe ...

You can reasonably assume that all current shipping versions of Adobe software will either directly work with Windows 10 (not necessarily any beta test versions of Windows 10) or will receive an update if any glitches are found. Adobe is currently testing its current version applications with developer builds of Windows 10. Interestingly enough, most of the issues we have tended to find with new OS versions have had to do with installers, file paths, and esoteric system services as opposed to the application software itself post-installation. Also, in the case of Acrobat, there have been issues with browser plug-ins and the AdobePDF PostScript printer driver plug-in DLL. Generally speaking, Microsoft maintains application compatibility from one Windows version to the next compared to Apple which purposely breaks such compatibility.

On the other hand, if you have any version of Acrobat earlier than Acrobat DC or InDesign / Illustrator / Photoshop version earlier than the “Creative Cloud” subscription versions, if there are any compatibility issues, you should assume that there will be no OS-compatibility updates for said older versions.

All that having been said, a prudent application software user, especially one relying on software to get one's work done, would wait a little before upgrading the OS to Windows 10, monitor the experiences of other users, and possibly wait for any application updates if there are problems, even if all your Adobe applications are at the latest version!!!

               - Dov

14 replies

Show previous replies
Mr Foxx
Mr Foxx
Participant
July 29, 2015

I have brought the master collection CS6,  will this software work on Window 10 ???  I am excited about getting new OS 10 from MS but I need my Adobe software for work..  I really hope it work ...

B
BruceMCE
Participating Frequently
July 23, 2015

One thing that no one has mentioned is that MS is allowing rollbacks. In other words, if you don't like Windows 10, you can roll back to your previous version (7 or 8). So, if CC apps don't work or are buggy in W10, you can go back to W7 or 8 until the bugs are worked out.

Dov Isaacs
Dov IsaacsCorrect answer
Legend
June 3, 2015

On behalf of Adobe ...

You can reasonably assume that all current shipping versions of Adobe software will either directly work with Windows 10 (not necessarily any beta test versions of Windows 10) or will receive an update if any glitches are found. Adobe is currently testing its current version applications with developer builds of Windows 10. Interestingly enough, most of the issues we have tended to find with new OS versions have had to do with installers, file paths, and esoteric system services as opposed to the application software itself post-installation. Also, in the case of Acrobat, there have been issues with browser plug-ins and the AdobePDF PostScript printer driver plug-in DLL. Generally speaking, Microsoft maintains application compatibility from one Windows version to the next compared to Apple which purposely breaks such compatibility.

On the other hand, if you have any version of Acrobat earlier than Acrobat DC or InDesign / Illustrator / Photoshop version earlier than the “Creative Cloud” subscription versions, if there are any compatibility issues, you should assume that there will be no OS-compatibility updates for said older versions.

All that having been said, a prudent application software user, especially one relying on software to get one's work done, would wait a little before upgrading the OS to Windows 10, monitor the experiences of other users, and possibly wait for any application updates if there are problems, even if all your Adobe applications are at the latest version!!!

               - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
    K
    kgribaAuthor
    Participating Frequently
    June 3, 2015

    Really appreciate your reply, Dov! Kinda what I was looking for... more and more I'm thinking I will sit tight on Windows 10 and your reply definitely cinches it for me. All the best, Kristine

    T
    Test Screen Name
    Legend
    June 3, 2015

    Thank you for asking, it's prudent to be careful and to wait. Every time there is a new system, the forums are full of people who installed it on the first day, find something doesn't work, and now have an urgent job to do.

    T
    Test Screen Name
    Legend
    June 2, 2015

    Certainly you cannot assume ANYTHING from Adobe will work on an unreleased system. Once it is released, you should carefully check for compatibility for each product. Fixes may be needed, and will only apply to the very latest Adobe product.

    K
    kgribaAuthor
    Participating Frequently
    June 3, 2015

    Hmmmm... not very reassuring then I guess, hey I have a feeling I won't be upgrading to Windows 10... I have other software, Sage 50 Canadian Edition, that I am also trying to find out if it's going to be compatible or not with Windows 10, as well...

    G
    George_Johnson
    Inspiring
    June 3, 2015

    I suspect it will work with Windows 10, but I'd also wait a while before updating to see what others are experiencing.

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