Windows 11 and acrobat dc pro proplem

What is wrong? With windows 10 no proplem.

This topic has been closed for replies.

Participating Frequently

I hope you're doing well, and sorry for the trouble.

Could you help me with the OS and application version? Make sure that the application is updated.

Also, is the issue file specific?

Could you please try to repair the installation? Click on help > Repair install and check if this works.

Hoping to hear from you soon.

Regards,

Krutikka

Known Participant

Hello!

I have exactly same problem. Preflight isnt working, all fields are empty and I get same error.

Windows 11 (clean install), all latest updates. Tried reinstalling and cleaning acrobat, nothing helps.

However at work, also Windows 11 (but updated from Win 10, where Acrobat was working before) - all is fine.

Sign up