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T
tony_72000
Known Participant
May 25, 2023
Question

Windows 11 File Context Menu Item Listed Twice

  • May 25, 2023
  • 1 reply
  • 2281 views

After upgrading to Windows 11, the Adobe Acrobat file context menu (the short menu) shows "Convert to Adobe DPF" twice. Both on top of each other.

Anyone else seeing this? I have tried doing a repair and re-install, but it's still there. 

Presume this is just a bug that hasn't been fixed yet?

Thanks.

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
May 29, 2023

Hi tony_72000.

 

Thank you for reaching out.

 

Please try reinstalling the application using the steps mentioned below:

- Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
- Reboot the machine
- Install Adobe Acrobat Pro from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

Let us know if the option still appears twice. 

 

Thanks,

Meenakshi

T
tony_72000Author
Known Participant
May 30, 2023

Thanks for the suggestion, but that didn't work. The 'Covert to Adobe PDF' now doesn't show at all and when I right click a PDF, I now get to two options to edit the PDF.

This is the standard version of Acrobat, not the Pro version.

T
tony_72000Author
Known Participant
May 30, 2023

Sorry... right clicking on a Word document does still show the 'Convert to Adobe PDF' twice.

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