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Participant
April 1, 2020
Answered

Windows built-in player

  • April 1, 2020
  • 1 reply
  • 1119 views

Hi.  I'm trying to play the audio from a language textbook that specifically says to play it from Adobe reader.  When I click on the PLAY button on the document I get a message that says "Adobe's Windows built-in player cannot play this format as the required decoder is not installed on the system".  I do not know what a "decoder" is or how to install it.  Can anyone help?

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Correct answer ybracha

Thanks for the reply.  I got the problem solved with the help of tech support at the University of Minnesota (where I'm taking the class). For future reference, it had something to do with the default privacy/security settings on my device.  I guess they were too stringent.  The support person fiddled with them (I'm not exactly sure what she did) and not only did the Adobe problem disappear, but so did another problem I was having with an app that was complaining that I didn't have the correct graphics interface installed (but I did).  

1 reply

try67
Community Expert
Community Expert
April 1, 2020

A decoder is a software library that allows an application to interpret a file of a specific format, usually a media file.

What type of audio file is it, do you know?

ybrachaAuthorCorrect answer
Participant
April 2, 2020

Thanks for the reply.  I got the problem solved with the help of tech support at the University of Minnesota (where I'm taking the class). For future reference, it had something to do with the default privacy/security settings on my device.  I guess they were too stringent.  The support person fiddled with them (I'm not exactly sure what she did) and not only did the Adobe problem disappear, but so did another problem I was having with an app that was complaining that I didn't have the correct graphics interface installed (but I did).