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Participating Frequently
March 22, 2021
Question

With fillable PDF, I click "Submit form" and form resets + not filled out when attached to email

  • March 22, 2021
  • 1 reply
  • 2248 views

I have created a fillable form for one of my clients.  This was their form that I made into a fillable form using my Adobe Acrobat Pro, which they want to email to their partners to fill out and (ideally) email back to them.  I have followed all of the steps regarding creating the "Submit Now" button.  When I fill out the form and click on submit, the entire form resets itself, and the PDF attached to the email is also blank.  Is there a solution for this?    Here is a link to the document, and at the end, there is a submit form button. I am not sure why this isn't working? https://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:2f7fea67-d4fb-4d2c-9021-f7d0014ca335

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1 reply

try67
Community Expert
Community Expert
March 22, 2021

Why did you add a command to reset the form before the file is saved? That would do it...

Barb5CC2Author
Participating Frequently
March 23, 2021

I will take a closer look at it.  Maybe that is the issue!  Thank you!