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Participant
December 9, 2024
Question

WONT ALLOW ME TO CANCEL

  • December 9, 2024
  • 1 reply
  • 229 views

SHAMEFUL COMPANY - ADOBE IM SO GLAD I DIDNT UPGRADE FOR OTHER PRODUCTS. 

 

  • MANAGE PLAN BUTTON MISSING
  • WONT ALLOW CANCELLATION
  • AGENT JUST LEAVES CONVERSATION WHEN I REQUEST

 

ADOBES WAY OF SCREWING THEIR CUSTOMERS INTO FORCE PAYMENT WITH THEIR PLANS.

 

HAVE REPORTED THEM AND WILL NEVER IN MY LIFE BUY ANOTHER SUBSCRIPTION. 

 

WELL DONE R TARDS FOR LOSING A LIFE TIME CUSTOMER.

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1 reply

JR Boulay
Community Expert
Community Expert
December 9, 2024

This is a public forum, not Adobe support.
Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function: https://helpx.adobe.com/contact.html?rghtup=autoOpen or through Twiter: @AdobeCare - https://twitter.com/AdobeCare
If the chat window fails to open, then use a different device.
Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain.

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