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Participant
October 25, 2019
Question

working tool "FORM"

  • October 25, 2019
  • 1 reply
  • 748 views

Hello, the program Adobe Acrobat stopped working tool "FORM" when you select the tool, the program hangs and stops responding. Fix

    This topic has been closed for replies.

    1 reply

    Rave
    Participating Frequently
    October 25, 2019

    Please collect the logs as mentioned in the article: https://helpx.adobe.com/acrobat/kb/collect-logs-crash-freeze.html and send it to us.

    Participant
    October 31, 2019

    Hello. Sorry, the sample process cannot be recorded. I can't figure out how I'm supposed to do this.

     

    I will describe the steps of my work.

    1 Open InDesign

    2 I Create an A4 document with a table with empty cells in it

    3 Write Pdf-1 with standard settings

    4 Open Acrobat DC

    5 Open Pdf-1

    6 In the tools menu, choose the shape tool for the job

    7 Acrobat DC stops working and does not respond

    It is necessary to finish its work forcibly. Can you help me?

    Rave
    Participating Frequently
    October 31, 2019

    Are you using a Windows or a Mac?