Skip to main content
Participant
Nov 14, 2024 1:24 AM UTC
Answered

Workspace size too large in acrobat

Hello, 

 

my workspace for acrobat is abnormal too large for my 24inch screen. i search around inside the software couldn't really get any setting for the workspace sizing adjustment.

 

May i know any 1 is also facing the same problem like me?

 

 

 

AnandSri
AnandSriCorrect answer
Legend
Jan 6, 2025 2:41 PM UTC

Hi,

 

I hope you're doing well. We apologize for the delayed response and trouble.

 

As correctly pointed out by the Engineer, if you're using Acrobat 11, which is an End of Life product, you may encounter issues. For more information about product support, please refer to this article: End of Support for Acrobat XI and Reader XI.

 

You can download and install the latest version of Acrobat and activate it by signing in with the Adobe ID (email) associated with your subscription: Download and Install Acrobat Subscription.

 

I hope this information is helpful.

 

Thanks,
Anand Sri

2 replies

AnandSri
AnandSriCorrect answer
Legend
Jan 6, 2025 2:41 PM UTC

Hi,

 

I hope you're doing well. We apologize for the delayed response and trouble.

 

As correctly pointed out by the Engineer, if you're using Acrobat 11, which is an End of Life product, you may encounter issues. For more information about product support, please refer to this article: End of Support for Acrobat XI and Reader XI.

 

You can download and install the latest version of Acrobat and activate it by signing in with the Adobe ID (email) associated with your subscription: Download and Install Acrobat Subscription.

 

I hope this information is helpful.

 

Thanks,
Anand Sri

Translate
Adobe Employee
Nov 28, 2024 5:27 AM UTC

Hi @kenson_7617 

 

You are using Acrobat XI which is already eol and may have issues on new resolutions.

 

Regards

Ravi

Translate