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Brad @ Roaring Mouse
Community Expert
Community Expert
Jul 28, 2026 10:14 PM UTC
Question

Yoiks. Huge memory leak in Acrobat

Anyone else experiencing a runaway memory leak issue with the latest Acrobat version (2026.001.21745)  Mac OS: Ventura

Even with no document open it spirals quickly.

e.g….

 

    30 replies

    Participating Frequently
    Oct 19, 2026 11:43 AM UTC

    Hi Anand, checking in again. Been over a month now. Any news?

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    Meenakshi Negi
    Community Manager
    Community Manager
    Oct 19, 2026 1:50 PM UTC

    Hi default2qh2jern6pvj,


    Thank you for reaching out.

    The fix is still in development stage, and it might take some time. We will let you know once it is available. We do appreciate your patience.


    Thanks,

    Meenakshi

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    justlearn
    Community Expert
    Community Expert
    Sep 8, 2026 7:05 AM UTC

    ​@Brad @ Roaring Mouse Can you upgrade to the next OS? I am running on a MacBook Pro M5 Max with Tahoe 26.2.2 — Acrobat for me is 1.76 GB
     

     

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    m
    justlearn
    Community Expert
    Community Expert
    Oct 25, 2026 7:32 AM UTC

    I have checked on October 25, 2026 and it still shows as 1.76 GB

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    m
    Brad @ Roaring Mouse
    Community Expert
    Community Expert
    Oct 27, 2026 5:11 PM UTC

    “still shows as 1.76 GB”

    That’s the application size. That’s normal.

    You are confusing Application Size for Memory Usage. The issue in this thread is related to out of control memory use.

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    Participating Frequently
    Aug 24, 2026 1:34 PM UTC

    Hi Anand,

     

    Thanks for escalating this issue. Is there any news? This is becoming very frustrating.

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    Anand Sri Bhattacharya
    Community Manager
    Community Manager
    Aug 24, 2026 1:48 PM UTC

    Hello ​@default2qh2jern6pvj 

     

    We’ll share an update here as soon as we hear anything new from the product team. Thanks for your cooperation on this.

    Regards,

    Anand Sri.

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    justlearn
    Community Expert
    Community Expert
    Aug 14, 2026 7:39 AM UTC

    ​@Brad @ Roaring Mouse OMG! I originally thought that was MB not GB! I didn’t update to the latest and greatest version, I usually wait until I know there are not many bugs! Granted, my work computer is, and I can check that later when I get in

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    m
    Amal Jaiswal
    Community Manager
    Community Manager
    Jul 28, 2026 10:51 PM UTC

    ​Hi @Brad @ Roaring Mouse 

    Hope you are doing well, and thanks for sharing this. 

    We have raised this internally with our development team for review. We will keep you posted on the updates. 

    Thanks for understanding.

    ~Amal

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    Participating Frequently
    Aug 3, 2026 8:15 AM UTC

    Hi Amal,

     

    Is there any news on this issue please? It is making Acrobat virtually unusable on my Mac at work.

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    Amal Jaiswal
    Community Manager
    Community Manager
    Aug 3, 2026 9:44 AM UTC

    ​

      

    Hi @default2qh2jern6pvj   

    We have raised this internally with our development team for review. We will keep you posted as soon as we get more information from the team.   

    Thanks for understanding


    ~Amal

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