you are not authorized to send documents for signature

Forum|Forum|3 years ago
June 2, 2023
1 reply
1565 views

I have received thesubject message using E-sign on Adobe Acrobat Pro. I am the administrator of the Adobe account.

PDF forms

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Correct answer kerryd91757990

I had the same issue and the support chat was no help. I figured it out though. You need to go to the admin console and click on products. Click on acrobat. Then next to the user names, you have to change it from user to Acrobat sign account and privacy admin. you will then get an email that you have to accept the invitation. It should work from there.

kerryd91757990Correct answer

Participant

I had the same issue and the support chat was no help. I figured it out though. You need to go to the admin console and click on products. Click on acrobat. Then next to the user names, you have to change it from user to Acrobat sign account and privacy admin. you will then get an email that you have to accept the invitation. It should work from there.