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Dawn E.5C93
Participant
August 26, 2020
Question

Zola Suites

  • August 26, 2020
  • 1 reply
  • 390 views

This a CLoud based program used in my lawfirm. Pdf files syored in the cloud by name.  Am using a mac. pretty old to work from home .  Added Acrobat to oipen and read the pdf.  Still cannot open them. Ideas?

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1 reply

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
August 27, 2020

Most of your sentences are incomplete and seem to be missing a word or two that would make them easier to understand. If English is not your native language, we can translate. I think you have PDF files that you can't open using Acrobat.

  • How were they created?
  • Since you are on a Mac, can you open them with Preview?
  • Did you install Acobat proper or the free Reader?
  • Were the PDFs created with Adobe Acrobat or are they non-Adobe PDFs?
  • How are you attempting to open them? From the Finder or from File > Open inside the application?

If I misinterpreted, please clarify.

~ Jane

 

 

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