Participant

Answered

A rant about integrity (old programs stopped working)

Forum|Forum|6 years ago
October 19, 2019
4 replies
2395 views

I talked Adobe up for years, as one of the most consumer-friendly software purveyors. A company with integrity, I said. Now... comes the awakening.

Over the years, I have purchased Photoshop 3, 4, 5, and 6, Design Premium CS3, Lightroom 2.6, 3.2, and 4, and Dreamweaver 8.0. The money I spent is a drop in the ocean to Adobe, but it wasn't easy cash for me.

I still have original installation disks for CS3, Lightroom 4, and Dreamweaver 8.

EXACTLY ONE IS STILL WORKING. Are you coming for Lightroom next?

My CS3 quit a few days ago, despite having been set up for "Never Register".
I have followed the directions, repeatedly, for every activation solution I can find in Adobe Support and Community.
I've spent over 3 days, trying to solve the problem.

I'm sure nobody at Adobe cares about problems without $$, so I can't get human help. I would happily pay a support fee...

I know nobody will respond to this. Just had to get it said.

This topic has been closed for replies.

Correct answer Nancy OShea

Software has an expected shelf-life of 3-5 years. Beyond that, you are on your own. That said, Adobe didn't make your aging software stop running. You did that yourself when you allowed your computer to receive OS updates. Eventually, the environment changed so much that CS3 could no longer run. Either revert to your old operating system or restore your computer to a point before the changes occurred. That's about all you can do until the next wave of OS updates kills your legacy apps. At some point though, you will have to decide which is more important -- clinging to outdated CS3 apps or keeping your operating system current with the latest security updates.

I remember using Dreamweaver 8 when it came out more than a decade ago. It was good software back then but I can't recommend using it today. The web has changed too much. DW8 can't even understand HTML5 or CSS3 code. Do yourself a favor and get a modern code editor. Adobe Brackets is free and it runs on the latest operating systems (Win, Mac & Linux).

http://brackets.io/

Another thing to consider is a Creative Cloud Photography Plan which includes Photoshop CC, Lightroom Classic, LR CC, Camera Raw, Bridge, Portfolio, Spark, 20GB of cloud storage space and other perks. It's affordably priced at $10/month for 12 months. And upgrades are free for as long as you remain a member.

https://www.adobe.com/creativecloud/photography.html

melissapiccone

Community Expert

Wow, CS3 is over 12 years old. Are you still using a 12 year old computer? Lightroom 4 was released in 2012 - I am using a late 2012 Mac, so that is possible. You say you would happily pay a support fee - for just $9.99 a month you can have the latest LR and PS, better than support.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

S

salvo34

Inspiring

hehe, Mellisa, I had a 1982 mercury cougar 4 door ( 6 cyl ) with 'carberator' until 2 years ago ( got new car). And I use cs6 creative suite ( sorta ). With win10 speedgrade won't work, nor AE, even with 'run as admin'. But I still use psd and audition and they work great as always... I feel sorry for people who get onto the rat race where you have to upgrade the entire computer and monitor stuff just to keep up with new programs. Sometimes hardware advances drive the software companies to catch up.. and sometimes it's the other way around...

If the outlaw gas cars in my state of MN. so everyone goes electric, I'll be doomed !

Peru Bob

Community Expert

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Lounge forum, as this is not a request for help using the forums.

S

salvo34

Inspiring

as Kevin Monohan suggested.. the new forum can be used to share creative ideas...

this is a weird image..

When I was in junior high school I learned to make a zinc etching and made a hand under a cross ( like a Christian cross ). Now that I am a lot older I did the same thing with some photo stuff and made the earth the new icon. Instead of a cross it's the home all things live on and should have some love for. After all, there is no where else to live ( it's like being in that cave with drawings on the wall, but way more serious now ).

I made the grid to use carbon paper onto canvas and do it with acrylic. I'm probably too old now to finish it. Who knows.

Maybe when I am half vegetable I will do it.

I want the hand to be 'under' the earth, as if it is responsible to help it and love it and be part of it.

This is what Kevin was talking about ( re: sharing stuff in forums to make stuff and share ideas, etc. with the new forum ).

I think Trevor could do justice to this cause of his expertise with psd. I can't. It's about 2 feet high or 30".

It's a cave painting I wouldn't mind seeing, instead of the 'featured' paintings of how things don't work in PPro.

I doubt the stoked god will get the point.

S

salvo34

Inspiring

gets better and better.... here's another great sample of what adobe can do...

Nancy OShea

Correct answer

Community Expert

Software has an expected shelf-life of 3-5 years. Beyond that, you are on your own. That said, Adobe didn't make your aging software stop running. You did that yourself when you allowed your computer to receive OS updates. Eventually, the environment changed so much that CS3 could no longer run. Either revert to your old operating system or restore your computer to a point before the changes occurred. That's about all you can do until the next wave of OS updates kills your legacy apps. At some point though, you will have to decide which is more important -- clinging to outdated CS3 apps or keeping your operating system current with the latest security updates.

I remember using Dreamweaver 8 when it came out more than a decade ago. It was good software back then but I can't recommend using it today. The web has changed too much. DW8 can't even understand HTML5 or CSS3 code. Do yourself a favor and get a modern code editor. Adobe Brackets is free and it runs on the latest operating systems (Win, Mac & Linux).

http://brackets.io/

Another thing to consider is a Creative Cloud Photography Plan which includes Photoshop CC, Lightroom Classic, LR CC, Camera Raw, Bridge, Portfolio, Spark, 20GB of cloud storage space and other perks. It's affordably priced at $10/month for 12 months. And upgrades are free for as long as you remain a member.

https://www.adobe.com/creativecloud/photography.html

Nancy O'Shea— Product User & Community Expert

S

salvo34

Inspiring

Nancy,

I miss your banners ( images ) from the old forum. I'm not sure if you did the flatbed editing machine thing but there was something that had your name on it ( maybe the lounge ? ). You, Trevor, and others can make images and stuff way better than what I am seeing when I log into this new forum. It's random ( different background image when I log in ) but really, who in the world would think this sample represensts anything professional and beautiful ... especially considering this suite of programs is meant to appeal to designers, photographers, editors or illustrators etc... if anyone can tell me one thing that's nice about this image I'd love to hear it.

What is happening with progress ( 8 bit to 16,32,64 ) and new raw and other codecs and new O.S. and new hardware ( and dreamweaver when it was macromedia ), is sorta normal, but most programs try to keep some backward compatibility. If sticking 20 lbs. into a 5 lb bag, it can get messy. Some effects in PPro are still 8 bit apparently, while others are the worshipped 32 bit floating point. Some montitors are OK and some are not and all the rest of that rotten stuff that people freak about to make stuff for a product ( whether for themselves or some client ). It is very complicated ( learning pro stuff ) and support is very helpful. If a cell phone is shooting cat videos with variable frame rates and it don't work in PPro with long GOP to SD card, then it's difficult to sell the Adobe product to younsters who use their phones to see the world around them and describe it to their friends visually with sound.

I love the fact that the new master of the forums is inviting fellow stoked individuals to learn and be inpired with these new forums, but it simply isn't working yet, and is a step backward. The subscription model is working OK for the pie, and the pro's are a very small part of that pie.

But I have to say it's not nice that the people, like you, Trevor, Kevin, and countless others ( who've been here for decades and are VERY TALENTED AND SMART ) have been left in the lurch as just an appendage to this new approach to sidestepping the responsibility of supporting products for the users.

I got kicked off without a notice because I suggested the new master of the universe not throw himself off the Golden Gate Bridge, due to making this forum a total mess ( despite years of planning and testing and so on to make the switch ). I don't think that person could do anything creative without an adult supervising him. I wouldn't trust him to walk my dog, let alone support my NLE products.

But all you ACP, VIP's, Professionals, etc... who just plod on with your own lives and method of determing personal 'integrity' are way more important to keep on board and give feedback that is ACTED ON by Adobe, instead of some stupid acceptance of " Things are going to improve very very soon, because WE are stoked !"

Some guy thinks Davinci is making ( from ground up ) an NLE simply to sell $30,000 panels. Some guys thing MAC ( with P3) is dooomed to failure ... it's normal. Everyone has their own self promotional clown act. I know famous actors, directors, producers who will tell you ( off set ), " I belive in UFO's." OMG. Everyone should aim toward doing the best they can and do what they can and Adobe is NOT APPRECIATING in the least what people like YOU do and have done.

I look forward to changing my email again so when I get kicked off without notice by some god of Adobe I can come back and say to Adobe ....

Have some respect for your customers and those who have spent many years helping other users on these forums.

And let Trevor and Nancy give you some halfway decent screen shots for the sign in page, cause what you have up there now is a joke.

🙂

S

salvo34

Inspiring

Here's another one... is this fungus or a bad hair day ???

I get two "featured' posts ... one about stuttering and bad playback and one about stuff looking darker in PPro than other places..

To me this is like negative. It's focusing on the 'bad' ( not working for tons of people ) aspects of the program. Granted the clowns do a good job of tap dancing and explaining how they FIXED stuff but basically this is like stuff I have to see for the rest of my life when I log into the forum.

It's like if I was a caveman and had to survive with other cave men ( in same cave ) I have to look at these two cave paintings that are both very negative about the screwed up problems with the program.

I am very positive in my approach to things... and I would rather see a cave painting of someone sticking some animal with a spear and draging it back to the cave so I can dress it and cook it and eat it and everyone in the cave is happy as a clam.

So why is the forum focusing on the negative with posts that are extremely disheartening, unless you have some personal self promotional clown act, as an 'artist' , instead of drawing on the walls some beautiful products ( experiences and good food, yum ) ????

dev_willis

Inspiring

There's lots of things to be frustrated with Adobe about but I'm not sure this is one of them. One cannot expect old software to run on new computers. CS3 is tweleve years old now. If you want to run it reliably I think your best bet is to install it on a computer running Windows Vista or OS X 10.5, depending on which way you swing, and keep that computer from connecting to the internet. If you don't have a physical computer to do this with you could try it in a virtual machine. Adobe doesn't even support their current products so they're definitely not going to support outdated ones but if you're savvy with computers you can probably pull it off. I'd be interested to know if you do.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded