Adobe Account was Hacked

Hi @patriciav1135583 ,

I am sorry to hear about your plight. Unfortunately, it is likely from your computer that hackers gained access to you account. If it were from Adobe more or all of us would be affected. You need to make sure that your computer security is current at all times and your protection scanner runs regularly to arrest and remove malwares promptly. I have reason to believe that Adobe does all they can to protect their website.

Best wishes

Jacquelin

Are you using the same password on multiple accounts across the web? That makes it easier for someone to hack your accounts.

I'm sorry, but this is a YOU problem and not an Adobe problem. You should have enabled 2 factor log-in authentication in your Adobe Account.

https://account.adobe.com/security

Personal data doesn't just fly off your computer unless it's vulnerable to attack. When you're not proactive about security & using the very latest anti-virus software and firewall to protect your system, this is what can happen.

Good luck.