Anyone know how to contact Adobe?

Forum|Forum|9 years ago
December 21, 2016
1 reply
665 views

I keep get the list popping up and click one to go onto next list, finally get to the part where it says, "Still need to contact us?" and click on that to be told I can "Chat" to someone. Theres no link or chat button to be found anywhere on the site. Hopefully someone can point me in the proper direction. Thanks,

Tomas

This topic has been closed for replies.

Correct answer John T Smith

This is the only link I have

Chat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

John T Smith

Correct answer

Community Expert

This is the only link I have

Chat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

D

Darragh1998Author

Participant

Thanks for the effort John. Thats the link that brings me to the outskirts of madness. They just dont seem to have a Chat button onsite, evn though its one of the options.

Jon Fritz

Community Expert

I'm guessing the Chat system is down.

I drilled down through a few different menu options at Contact Customer Care to push the "Still Need Help" button and none of the options that normally have it would give Chat.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded