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mdoughty@d3aso
Participant
February 23, 2016
Question

How do I contact upper management regarding poor customer service?

  • February 23, 2016
  • 2 replies
  • 807 views

I need to ensure a chat transcript and the associated poor customer service is brought to the attention of management and quality control.  When a attempt to navigate through help options I wind up back in chat.  Does anyone know an email address for customer service?  Thanks.

    This topic has been closed for replies.

    2 replies

    February 24, 2016

    From a long time loyal customer opting to longer support Adobe Systems Incorporated or any of its products

    Say no to Adobe Systems Incorporated proiducts

    Please every loyal customer let Adobe know they should rethink marketing plan

    From a long time loyal customer

    Last purchased Adobe Acrobat X Pro product

    You no longer support Adobe Acrobat X Pro

    I do not a monthly fee for any product

    Do you think you should qualify as a utility company

    I will no longer support you or any of your products

    Your product has become too proprietary

    Congratulations you have priced yourself out of my price range

    I am currently researching the many alternatives to all your products and will install ASAP

    A customer you have lost for life

    Sheena Kaul
    Legend
    February 24, 2016

    Hi,

    I apologize for the bad experience that you had with the customer support.

    We will help you pass on the feedback to the correct team.

    Please let us know your issue/case number.

    Regards,

    Sheena