How do I get a sender verification, I've sent a snapshot of this message several times.

Hi,

Please specify the application you are using.

If possible, please post a screenshot of the error.

Regards,

Sheena

Hi there, sorry for the delay in getting back to you.  I'd like to get this to the appropriate forum to get answered.  Can you let me know what software you are using and clarify your question?  Thanks!