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omerb30693660
Participant
May 18, 2019
Question

Is Adobelogos.com Legit?

  • May 18, 2019
  • 4 replies
  • 581 views

I recently had my Logo Design done by Adobe Logos and they charged me $299 for it, and what I got in return was a red colour text with my business name on it. I have been asking for a refund since 2 weeks and the chat support keeps banning me again and again on different IPs. I haven't felt so cheated in my life. And now I feel like maybe they aren't even a part of Adobe and are just running a scam. I found their website ad via google search. I need to know if they are part of Adobe or are they just pretending to be.

This topic has been closed for replies.

4 replies

Nancy OShea
Community Expert
Community Expert
May 19, 2019

$300 for a brand logo is  quite reasonable.  When I started my first business many years ago, I paid a design firm about $600 for my company's logo.   I gave them several ideas to start with and we revised the logo 3 times before I accepted it.  So you must be involved in the whole  process.   Be specific.  Tell them what you like and don't like about the logo they sent you.  Demand a 2nd opportunity for satisfaction.   If they don't cooperate, then go to your credit card and charge back.

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
May 18, 2019

Adobe is not providing any design support. Adobe designs software that can be used for designing things, but those are Adobe's customers. Anyone using Adobe somewhere in his company name is an imposter, except Adobe themselves.

That does not mean that someone cannot get an Adobe logo somewhere on his website, eg certified instructors, affiliates etc. But the Adobe name cannot be part of any other company's brand.

ABAMBO | Hard- and Software Engineer | Photographer
Bojan Živković11378569
Community Expert
Community Expert
May 18, 2019

Definitely it has nothing to do with Adobe as a company. As far as I know, Adobe is not providing such service.

John T Smith
Community Expert
Community Expert
May 18, 2019

Not Adobe... complain to your credit card company

PK is the two-letter country abbreviation for Pakistan

WHOIS Lookup and enter adobelogos.com

Domain Name: adobelogos.com

Registry Domain ID: 2346516493_DOMAIN_COM-VRSN

Registrar WHOIS Server: whois.godaddy.com

Registrar URL: http://www.godaddy.com

Updated Date: 2018-12-25T01:32:09Z

Creation Date: 2018-12-25T01:32:09Z

Registrar Registration Expiration Date: 2020-12-25T01:32:09Z

Registrar: GoDaddy.com, LLC

Registrar IANA ID: 146

Registrar Abuse Contact Email: abuse@godaddy.com

Registrar Abuse Contact Phone: 1.4806242505

Domain Status: clientTransferProhibited http://www.icann.org/eppclientTransferProhibited

Domain Status: clientUpdateProhibited http://www.icann.org/eppclientUpdateProhibited

Domain Status: clientRenewProhibited http://www.icann.org/eppclientRenewProhibited

Domain Status: clientDeleteProhibited http://www.icann.org/eppclientDeleteProhibited

Registrant Organization:

Registrant State/Province: sindh

Registrant Country: PK

Registrant Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspxdomainadobelogos.com

Admin Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspxdomainadobelogos.com

Tech Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspxdomainadobelogos.com

Name Server: NS1.NAMEGOT.COM

Name Server: NS2.NAMEGOT.COM

DNSSEC: unsigned

URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/

Last update of WHOIS database: 2019-05-18T02:00:00Z

For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en