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nickdundee
Participant
February 1, 2017
Question

is there a recovery?

  • February 1, 2017
  • 4 replies
  • 1189 views

Question. I am new to the program... and while i was working on a lengthy project i noticed the program seemed to be auto saving my work, then the program crashed and i opened my project to find nothing. help! is there a recovery? was it saving in some other location. or is all lost?

What program are you using? Post in the correct forum for that program, not in the non-technical Lounge--Moderator

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    4 replies

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    June 1, 2018

    Without knowing your program, you might glean some information in Preferences. (Application menu on the Mac; Edit menu on Windows).

    As Nancy said, always Save. On a Mac, though, it's Cmd + S.

    JR Boulay
    Community Expert
    JR BoulayCommunity Expert
    Community Expert
    June 1, 2018

    Acrobat Pro can recover files too.

    Acrobate du PDF, InDesigner et Photoshopographe
    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    June 1, 2018

    InDesign is great at recovering from crashes, and the feature is in Illustrator as well.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    February 1, 2017

    i noticed the program seemed to be auto saving my work...

    Don't assume anything.  Always, always save your work regularly with Ctrl+S.  If you don't, you're asking for trouble.

    I often save multiple versions of the same project to revert back to if needed. You can never have too many backups when things go horribly wrong on you (power failures, computer glitches, mutant zombie attacks, etc...).   There's nothing worse than losing an entire day's worth of work because you neglected to save backups.

    Nancy

    Nancy O'Shea— Product User & Community Expert
    G
    GregJoeson
    Participant
    May 29, 2018

    Adobe should get with the program and develop a robust crash recovery system with automated backups.  In spite of being the flagship photo program, Photoshop is still in the dark ages in many ways!

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    May 29, 2018

    Auto file recovery in Photoshop and Dreamweaver CC work just fine for me.  I know because we've had some power outages lately and as long as my opened files were saved beforehand, they were restored. 

    Nancy O'Shea— Product User & Community Expert
    Sheena Kaul
    Sheena Kaul
    Legend
    February 1, 2017

    Hi nicholas,

    Please specify the application that you are using.

    Regards,

    Sheena

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