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johnh9713995
Participant
June 1, 2017
Question

Is There A World Outside the US of A?

  • June 1, 2017
  • 3 replies
  • 723 views

I have just ordered Photoshop Elements 15 from my home in the UK.

It is NOT FUNNY to have to enter all ordering details twice when, right at the end of the process, one has to state that one's address is in outer space, i.e., the UK.

I am NOT amused.

I presume that this irritating feature of the "order form" affects all customers outside the US and not just me.

Regards,

John Hopkins.

    This topic has been closed for replies.

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    June 1, 2017

    <Is There A World Outside the US of A?>

    Yup.  It's now called Covfefe .

    Nancy O'Shea— Product User & Community Expert
    Trevor.Dennis
    Community Expert
    Community Expert
    June 3, 2017

    https://forums.adobe.com/people/Nancy+OShea  wrote

    <Is There A World Outside the US of A?>

    Yup.  It's now called Covfefe .

    And it's getting warmer

    R Neil Haugen
    Legend
    June 1, 2017

    I understand.

    I've ordered things that assumed I lived in London or someplace "relatively" close ... and thought that gee, the webmaster for that firm didn't seem too aware of using the bits of available web-ordering code to scope out where the user is ... as I'm on the west coast of North America, not particularly near the UK. I've ordered from Norway (have family there still) ... on sites that had very good English translation (And it was definitely English, not American they were using!) ... until you got to the order page, where it was all pa Norsk. I have some Norsk, men ikke sa mye ...

    You'd think the Adobe ordering system could have that international functionality.

    Neil

    Everyone's mileage always varies ...
    Ussnorway7605025
    Legend
    June 2, 2017

    https://forums.adobe.com/people/R+Neil+Haugen  wrote

    web-ordering code to scope out where the user is ...

    that code says I live in Sydney... to be fair I use the ryde dns so its not that big a mystery how they get that address.

    Peru Bob
    Community Expert
    Community Expert
    June 1, 2017

    Moved to the Lounge Forum since this is not a request for technical help.