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John T Smith
Community Expert
Community Expert
January 14, 2025
Question

On demand water heater

  • January 14, 2025
  • 7 replies
  • 244 views

We currently have a 50 gallon water heater run on natural gas... it works, but there have been a couple times that we've run out of hot water when doing successive showers... so we've decided to have a Rinnai installed like we had at our last house
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After going to the Rinnai site https://www.rinnai.us/residential/solution-selector and answering the questions we decided that the maximum number of 'fixtures' we will ever run at one time is 3 and most likely fewer, but we don't want cold water in the shower again (3 fixtures could be dishwasher and clothes washer and the shower... probably not all at the same time, but cold water in the middle of taking a shower is really bad)
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I am an Army veteran so I get a small discount at Home Depot... as soon as our plumber visits to be sure what we want to do is possible I will place an order... the Rinnai is listed as .98 efficiency so I think we'll even get a deduction on next year's taxes (when we had to replace our DEAD furnace last year we got an energy tax deduction due to the new furnace being much more efficient)

    7 replies

    Chuck Uebele
    Community Expert
    Community Expert
    August 18, 2026
    1. We currently have a  Rinnaiand in our last home we had one. Our last home was new, when we bought it, so the builder installed it along with PEX. First time that I looked in the attic and saw all that plastic PEX going every which way, I just thought of the possibility of a leak. Our current unit was installed by one of the previous owners. I think, do to HOA rules about things on the outside of the house, they put the unit under the house, which is a royal pain when I want to descale it - just did it, last month. I was also concerned about leaks, under the house, where I wouldn’t normally look, like in the garage or out on a outter wall. So I put in a Moen leak detector. Only trouble is that when it rains really hard, it sets off the detector. The detector is nice, in that it has a thermometer so I can check air temp. I was always concerned about freezing, but I’ve found that our crawl space doesn’t get below freezing if we keep the house at 52 degrees. I do like the units and haven’t had any issue with running out of hot water, The only issue we had with our first one was that it was set to require a certain water draw to kick on, so due to CA low pressure shower heads, the heater wouldn’t turn on and what little water that was in the lines was quickly gone. I think there was some internal switch that we had to set and or we remove the low flow restrainer from the shower head (I don’t think the newer shower head in CA have those anymore). 
    warm_warrior8436
    Participant
    August 16, 2026

    That sounds like a worthwhile upgrade, especially if you’ve already had a good experience with a Rinnai tankless system in your previous home. Running out of hot water in the middle of a shower is definitely one of the biggest drawbacks of a traditional tank when several fixtures are being used close together.

    Having the plumber verify the gas supply, venting, and expected flow rate before ordering is a smart move. The Home Depot veteran discount is a nice bonus too. I’d just double-check the current federal and local tax-credit requirements before counting on the efficiency deduction, since eligibility rules can change from year to year.

    Hope the installation goes smoothly and this ends the cold-shower problem for good.

    John T Smith
    Community Expert
    Community Expert
    August 16, 2026

    Final update… we bought a Rinnai RXP199IN with built in circulating pump that is set on the ‘medium’ comfort setting, so the pump runs ‘once in a while’ (I can’t remember the exact timing) and we have had clothes and dish washer on at the same time and the shower does not run out of hot water

     

    I have, once so far, turned the Rinnai off and connected a small pump to in/out fittings to circulated vinegar through the internals for an hour… which will be an annual project using pump B085BSQ4HZ from Amazon… new pump to be clean (all our other small pumps had been used with a fish pond, not at all sanitary)

     

    The Rinnai works well and fits on the garage wall next to where the old heater was

     

    ADDED - our plumber (required to certify the gas connection) said the Rinnai would ‘learn’ our hot water needs… it does not have a clock, but it has ‘learned’ to have hot water ready when I get up in the morning so I can rinse the sleep away from my eyes… so it ‘seems’ to have some kind of internal timer

    warm_warrior8436
    Participant
    August 17, 2026

    Thanks for the detailed update. It sounds like the Rinnai RXP199IN has solved the hot-water issue really well, especially with multiple appliances and the shower running at the same time.

    The built-in recirculation pump also seems like a very useful feature. Your annual vinegar flush setup is a good maintenance routine and should help keep mineral buildup under control.

    Interesting point about the unit “learning” your hot-water usage too. Even without a traditional clock, some modern systems can adapt their recirculation behavior based on usage patterns. Glad to hear the installation worked out and the unit is performing as expected.

    John T Smith
    Community Expert
    Community Expert
    January 17, 2025

    Update and change

     

    Wife said we MUST keep using the hot water pump, which draws water from the 50 gallon heater and puts it back in the tank after circulating... and can't do that with a Rinnai (or any other on demand unit)

     

    So, no on demand heater

    Nancy OShea
    Community Expert
    Community Expert
    January 15, 2025

    If your tankless unit is very close to your tap, it makes sense.  Otherwise, it doesn't.

    Descaling is another issue.  Hard water is no friend to tankless water heaters.

     

    Where we live, a separate ionizer unit is an essential add-on expense.

     

    Good luck with your plumbing consult.  Keep us posted on what you find out.

     

     

     

     

     

     

     

     

     

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    Community Expert
    January 15, 2025

    Hmm... I'll mention that to our plumber... he did all new 'pex' (I think that is the name of the tubing) when we gutted our 1957 house 8+ years ago... he also put in a circular hot water line with a special pump on a timer to have 'almost' instant hot water at every faucet in the house... after 7 years I had to replace the pump https://www.amazon.com/gp/product/B07DM3B8HD