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4 replies

gener7
Community Expert
gener7Community Expert
Community Expert
January 18, 2022

I've had my account for years, and never gotten any trouble from them, but I am a buyer. Yet if I'm to beleive artists who use it to make a living on commissions, accounts and funds are frozen without clear warning or any chance to appeal.

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Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertAuthor
Community Expert
January 18, 2022

There have been horror stories about PayPal practices for years.  I'm surprised nobody took action sooner.  We'll see what if anything develops.

 

PayPal's transaction fees are higher than my other payment processor's.  But I make it an option because customers like it.  And we rarely keep more than a couple hundred bucks in PayPal.

 

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Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 17, 2022

My wife sells online, and 2+ years ago she had a horrible experience with paypal

 

She sold an item... and had the ordering email from the buyer and the tracking number that showed delivery to the buyer's 'verified' paypal address

 

After receiving the item the buyer told paypal he had never ordered the item

 

In spite of her PROOF of the order and delivery, paypal refunded the buyer... taking the $ out of her account

 

She cancelled her paypal account and signed up with a credit card processing company

 

In our house paypal is a dirty word

 

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Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertAuthor
Community Expert
January 17, 2022

Yes, understandable.

 

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Nancy O'Shea— Product User & Community Expert
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