A

Anonymous

Answered

Prize draw

Forum|Forum|2 years ago
May 11, 2023
5 replies
4717 views

Hi. I recently responded to an email from Adobe asking me to complete a questionaire in return for being entered into a prize draw. I completed the questionaire. My trust levels in Adobe lowered a few days later when I went back to the email to find the date of the prize draw, on closer inspection I saw in the small print that you could be entered into the prize draw without completing the prize draw, but that is a side issue at the moment. I still can't find the date of the prize draw, does anyone know? Thank you

macOS

This topic has been closed for replies.

Correct answer

You're welcome for that part @25454684 . I wish we could also ascertain whether or not your email is a scam for you.

Jane

I've received a reply from the Adobe Phishing Team and they say that the email and questionnaire 'appears to be a legitimate contact attempt by the Adobe Team', so from that I think we can take it that the email and prize draw were genuine and not a scam, still think those questions about the US Military were strange if you guys over there think it's strange

Nancy OShea

Community Expert

[This topic has nothing to do with Photoshop. Moderator moved from Photoshop to The Lounge.]

Nancy O'Shea— Product User & Community Expert

Kevin Stohlmeyer

Community Expert

ALL - this is a legitimate email sent from a contracted third party company that provides surveys on behalf of Adobe for customer feedback. Demographic questions are sometimes asked including military service but are not required. This is not a scam.

Nancy OShea

Community Expert

Never heard of it. Could be a scammer pretending to be Adobe. It wouldn't be the first time.

I hope you didn't give them any personal data or sensitive information.

For security reasons, I don't do random surveys sent by email. I delete them.

Nancy O'Shea— Product User & Community Expert

A

Anonymous

Hi Nancy, re: did I give them any 'personal data', it depends on how you define that term. They asked me to attach a piece of work which could have given them access to my hard drive but I didn't do it, I just typed 'I'm still learning' in the box and I was surprised the system accepted it but maybe they knew they would be pushing their luck if they didn't, I don't really know how these things worked. However, the questionaire still asked very prying questions (HAVE YOU OR ANY MEMBERS OF YOUR FAMILY EVER BEEN MEMBERS OF THE COMMUNIST PARTY) but it looks official

Nancy OShea

Community Expert

...the questionaire still asked very prying questions (HAVE YOU OR ANY MEMBERS OF YOUR FAMILY EVER BEEN MEMBERS OF THE COMMUNIST PARTY)

By @25454684

=========

OMG! Talk about a RED flag!! I assure you, Adobe & it's partners will never ask such questions. Sounds like someone's idea of a prank. And not a very good one. DO NOT give untrusted people any information about yourself or your family. You have no idea who you're dealing with.

Nancy O'Shea— Product User & Community Expert

jane-e

Community Expert

@25454684

In addition, if you think the email is a scam, send it to phishing@adobe.com. Don't forward it; send it as an attachment by dragging it from your inbox into a new email.

What is the URL for the questionnaire? That can also be reported.

Jane

A

Anonymous

thank you all very much for your replies, it's interesting that none of you received the email and that you have never heard of Adobe doing prize draws before. I found the questionnaire a bit strange towards the end, it started asking me questions about my connections to the US Military! I found it strange but assumed it must be an American thing because your armed forces are so large and a big part of your society over there. However, I've checked and it looks to me like it has come from Adobe. The mail address was mail@mail.adobe.com and if I open it up in my browser the address is http://m2-page.mail.adobe.com/nl/jsp/m.jsp?c=%40KybooSZEz1mDn2156zaoZASMK2yCrMPtGxc2zXvavmY%3D . So to me it looks genuine.

Rob_Cullen

Community Expert

I still think it IS a scam!

Legit email would be from ...@adobe.com

Having the word "adobe" in the address does not make it legit!

And the web code "nl" is Netherlands- I don't know that Adobe has any headquarters there.

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

Rob_Cullen

Community Expert

I have never encountered a Questionaire/Prize Draw! Possibly a scam!

Check the sender of the original email- it must be from an Adobe.com source. If you see Hotmail or gmail, etc- definitely a scam.

https://community.adobe.com/t5/the-lounge-discussions/valid-or-scam-email/m-p/12851151

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

Chris 486

Community Expert

I'm not too familiar with Adobe giving prize giveaways like that either and Agree with @Rob_Cullen . I would check the email against this source from the FTC and see if it seems legit. How to Recognize and Avoid Phishing Scams | Consumer Advice (ftc.gov)

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