Production Process

Hello all...

Our production process is quite transparent.  We do an entrance call prior to starting production to flesh out ideas with clients.  We follow with a storyboard to make sure they are clear on what we are going to do.  The client signs off on this.  We produce the video and stay true to what we said we would do and do it with high quality.  Despite this, we have a handful of clients who view the finished product, have a different idea, and request revisions that means re-making the entire video.  We have started charging a flat rate for our videos which includes 1 minor revision.  Anything over that we charge our hourly editing fee.  What is everyone else doing?  Open to suggestions.

Thanks!

Shelley