Registration Issue for Free Adobe Webinar (Adobe Creative Connect)

Forum|Forum|2 years ago
December 7, 2023
3 replies
865 views

Hi Community,

I'm uncertain where to post this question, so I'm reaching out here.

I recently registered for the free webinar at this link: [https://www.adobe.com/creativecloud/business/teams/resources/main.html?ch_Content+Type=Webinar].

Despite multiple registration attempts, I haven't received the event details confirmation email. I've checked my email account, including the spam folder, but found nothing.

The online chat support couldn't resolve the issue and suggested contacting Adobe Creative Connection at demand@info.adobe.com.

Unfortunately, I haven't had any luck with that either(no response).

Am I missing something? Is this exclusively for business account holders? Does anyone know the appropriate contact at Adobe or another avenue for assistance?

Thanks for your support!

Account management

This topic has been closed for replies.

K

Katie26373754shac

Participant

Were you ever able to figure this out? I am having the same issue. It says I am registered, but there is nothing to view the webinar.

Nancy OShea

Community Expert

It's probably too late now. But did you add demand@info.adobe.com to your email contacts / safe sender's list?

I use Gmail and they are notorious for redirecting messages to Social, Promotions, Spam, Trash, etc.. folders.

Nancy O'Shea— Product User & Community Expert

S

S01200Author

Known Participant

Yes, I did. I feel the webinars are exclusively available for business account holders....

kglad

Community Expert

i don't know, but think you would need a teams subscription.

====================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from account, payment & plan">

S

S01200Author

Known Participant

Yeah, I'm not 100% sure but it seems the webinars are available only for company folks.... kinda disappointed.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded