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Chrisn N
Chrisn N
Inspiring
October 12, 2019
Answered

Rporting Phishing Scam

  • October 12, 2019
  • 1 reply
  • 575 views

I recently posted a question on the Adobe Photoshop Elements Forum and received a private forum message copied below. I sent an e mail to Adobecare@mail2expert.com and received a reply asking for my Adobe ID  and password. This is obviously a phishing scam. Just though I would warn everyone. Is there anything the moderators can do to stop this?

 

Kind regards

Chris

________________________

Message 1  

 

Hello Chrisn_N,

You have received a private message in the Adobe Support Community community.

Subject: Error Message in Lightroom When Using Photoshop Elements As External Editor
From: Adobe_Erica_Ratiner
Date: Oct 11, 2019 08:21 AM


Hi,

You can Directly send Email to our Customer Care Team at Adobecare@mail2expert.com and they will help you via Email.

Team Adobe

To manage your private message options, click here.

Thanks for being a Adobe Support Community member.

__________________________

Message 2

 

From: Adobe Systems Incorporated <Adobecare@mail2Expert.com>
Sent: 11 October 2019 22:40
To: ch********@hotmail.com
Subject: Re: Error Message in Lightroom When Using Photoshop Elements As External Editor

 

 

Hi,

We certainly help you to get issue resolved.

Kindly provide your Adobe ID and Password so we can check and help you further.

Currently you are using Windows 10 64 Bit?

 

snip...

________________________________

 

 

    This topic has been closed for replies.
    Correct answer John T Smith

    I have reported in the Spam section - https://community.adobe.com/t5/Spam-Reports/bd-p/spam-reports

     

    For anyone else reading this
    .
    Never post private information on a public forum... including your actual email address or phone number
    .
    Scammers try to steal serial numbers and other private information by posing as Adobe employees... Never give your private information to someone who contacts you via PM (Private Message) with an email of
    "whatever" @ "anything other than adobe.com"
    since this is a FAKE support person
    .
    Also, Adobe does not use Skype... if someone asks you to talk to them via Skype to "help" you, immediately report their Adobe ID in https://community.adobe.com/t5/Spam-Reports/bd-p/spam-reports so the person may be banned from the forums

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    October 12, 2019

    I have reported in the Spam section - https://community.adobe.com/t5/Spam-Reports/bd-p/spam-reports

     

    For anyone else reading this
    .
    Never post private information on a public forum... including your actual email address or phone number
    .
    Scammers try to steal serial numbers and other private information by posing as Adobe employees... Never give your private information to someone who contacts you via PM (Private Message) with an email of
    "whatever" @ "anything other than adobe.com"
    since this is a FAKE support person
    .
    Also, Adobe does not use Skype... if someone asks you to talk to them via Skype to "help" you, immediately report their Adobe ID in https://community.adobe.com/t5/Spam-Reports/bd-p/spam-reports so the person may be banned from the forums

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